Is there a practical limit to the size of an image that Image Effects can be applied to?

[David Keaveny]

I'm trying to apply image effects (curled shadow, in this case) to a 600x428px 600KB JPEG, and after selecting the effect, the spinner comes up, but never completes. Looking at top (this is Confluence 4.3 running on Ubuntu 12.04), there is a flurry of activity for about one second, then that is it, the java process just sits there at 0% CPU utilisation.

I've been able to apply the same image effect to small images without problem, so I'm wondering if there's a maximum size of image that the effects can handle?

[SimonS · Accepted solution]

Hi David,

There is actually a hard limit in place for this, that should show an error when you try to apply effects to images over 2,000 square pizels in size. It should look like this:

The image's dimensions are too large to apply effects.
The width and height must be under 2000 pixels.

a 600x428px image should be fine - check you JVM settings and logs to make sure there aren't any errors. Contact our support team if you're having trouble. http://support.atlassian.com'

-Simon

[David Keaveny]

Hi Simon,

Checking /var/atlassian/application-data/confluence/logs/atlassian-confluence.log gives me the following error (trimming off the enormous call stack):

2012-09-07 17:13:37,018 ERROR [http-8090-5] [[Standalone].[localhost].[/].[file-server]] log Servlet.service() for servlet file-server threw exception
java.lang.IllegalArgumentException: Numbers of source Raster bands and source color space components do not match
        at java.awt.image.ColorConvertOp.filter(Unknown Source)

which suggests that Confluence doesn't like my image. I tried opening the original image in Paint.NET, saving it again, and replacing the image on the wiki, but that made not difference. I then tried copying and pasting the image into a new image in Paint.NET and saving it, and this time the image effects applied correctly.

FWIW I just noticed that the image thumbnailer wasn't generating images before either, but with the updated image, thumbnails were generated OK.

[SimonS]

Thanks for the info David. It still bothers me that a JPG file threw that error - hopefully you won't have to do this for every image you upload.

[David Keaveny]

So far every image from a particular source (our marketing department) has had the same problem. Images that I've created (e.g. from screenshots) work fine. Thanks again for the help.

[SimonS]

The way that your marketing department saves JPG files may make them corrupt. Might be worth going over their export procedure.

[CARLISLE]

Have you tried to delete your jar files from the library? located in the /WEB-INF/lib

See this post for further R & D information - 

https://stackoverflow.com/questions/2322031/why-did-servlet-service-for-servlet-jsp-throw-this-exception

I believe that these files are shared and sometimes get contaminated 

[CARLISLE]

I believe Confluence sets it at 100MB and you can alter the standard in house as needed. 2,000 pixels -

[Scott Campbell]

I just discovered that Confluence appears to be validating files by their extension. In my case, Adobe Photoshop is not saving the file extension in a way that Confluence is expecting, so I have the same behaviour as above (i.e., screenshots load fine, but anything I am saving from PS is not).

Solution: add .jpg to the file name and everything works.