Issue with Interactive Confluence Page for Idea Submission and comment and vote

[RAFIEZADEH Farzad]

I am trying to set up a Confluence page where colleagues can submit ideas, vote, and comment. I now have the necessary permissions to create a page, but the interactive features are not working as expected.

Users can open the page via the button, but:

• They cannot submit an idea (fields are not editable).
• They cannot vote or comment.
• The page seems correctly linked, but the functionalities remain disabled.

I have tried all the suggested solutions to enable idea submission, voting, and commenting on the Confluence page. Despite multiple attempts and checks:

Created a Page Using a Template – Users couldn’t submit ideas, comment, or vote.
Checked Permissions – Everything seemed correct, but the issue persisted.
Tested "Create from Template" Macro – Button worked, but submission still failed.
Checked Page Linking – Links were correct, but functionality was missing.
Explored Blog Posts as an Alternative – Didn't fully resolve the issue.
Consulted IT Support – Found out additional permissions or a license might be needed; Jira ticket submitted.

[Marc - Devoteam]

Hi @RAFIEZADEH Farzad 

Welcome to the community.

Are the users granted access to the space (permissions) and they should have edit permissions, not only view.

[RAFIEZADEH Farzad]

Hi Marc, i have reviewed all the permissions and there is no problem with users to comment and edit. 

[Marc - Devoteam]

HI @RAFIEZADEH Farzad 

Are showing Jira details on the page?

If so, then you need to grant people a license in Jira to have users submitting content.

[Cyrille Martin]

Hi @RAFIEZADEH Farzad 

Are you using a specific app to do this collection of Ideas or are you using native features ?

Regards,