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Issue with drawio viewing & editing

Andy Dauphinot
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
October 7, 2025

Since a few days, I have that screen whenever I want to display a page with a drawio in it:

Failed drawio.jpg

The worst part is that I can't edit it. It opens an empty pop-up window, with no mean to close it except if I refresh or quit the page. The strangest is that the diagram is well displayed in the version history.

If anyone can help, I'll be grateful!

1 answer

1 vote
Brant Schroeder
Community Champion
October 7, 2025

@Andy Dauphinot welcome to the Atlassian community

Have you tried a different browser or clearing your browsers cache?  

Andy Dauphinot
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
October 8, 2025

Hello and thank you

I tried both, with no change

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