Jira Icons missing in Confluence Cloud

[Andreas Schierz]

Hi there,

i need help on following topic:

We installed Jira SW on a server and run Confluence in cloud.

No i tried to insert a Jira filter in Conf and saw thal all Jira icons (like Type and Priority) are missing:

Any ideas?

kr

Andy

[Pramodh M · Accepted solution]

Hi @Andreas Schierz 

Start with network section of your browser to troubleshoot the issue

Is your Jira instance running behind the proxy?

Is icons in Jira working properly?

Check the application links, to properly work HTTPS is recommended

Thanks

[Andreas Schierz]

Hi @Pramodh M 

Thank you for your feedback, here are my Answers:

Is your Jira instance running behind the proxy? - no

Is icons in Jira working properly? - yes

Check the application links, to properly work HTTPS is recommended - not using https up to now - how do i change the jira server application to https?

kr

Andy

[Pramodh M]

HTTPS it is!! Here's a guide

https://confluence.atlassian.com/adminjiraserver/running-jira-applications-over-ssl-or-https-938847764.html

[Andreas Schierz]

Great! Thanx that solved the problem

[Pramodh M]

Great to hear @Andreas Schierz 🙂