Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

Jira Links on confluence page are displaying an error message for the issue Summary

Arlyn Hoeppner
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
September 26, 2025

When inserting a link to a Jira issue on a confluence page. it shows the Jira ID and summary. Bu when I publish the page I get the issue link and for the title it says "Jira returned an error: Gone". 

I get the same think when I use Ctrl + K and search for a Jira Issue. 

 

 

1 answer

0 votes
Rajat Pratap Singh _DHL IT Services_
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
September 26, 2025

Hi @Arlyn Hoeppner 

Looks like the application links between Confluence and Jira are not configured correctly.

Have you recently migrated Jira from Data Center/Server to Cloud?
If so, please check the application link settings in Confluence:

Go to Confluence Settings → Data Management → Application Links.

Locate the Jira application link and click Edit / Go to Remote.

Verify that it is pointing to the correct Jira base URL.

If not, remove the existing link and create a new one with the correct Jira base URL.

Re-authenticate using OAuth.

Hope this helps!

Regards
Rajat

Arlyn Hoeppner
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
October 1, 2025

I removed an application link to a remote Jira instance we no longer use.  I get this message when I tried to create an application link to my Jira "Target application has the same ID as the current one. Linking directly back to this application (or clones of this application) is unsupported." Both Jira and confluence are on cloud and have the same base domain. 


Fernando Hafner
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
October 3, 2025

We actually just starting something similar in our instance too, but it's a cloud instance from day 1 ( never migrated from datacenter or server ).

All apps in confluence that query Jira will give me that gnarly Jira gone error.

 

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
STANDARD
PERMISSIONS LEVEL
Product Admin
TAGS
AUG Leaders

Atlassian Community Events