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Jira Macro for filter results doesnt allow Team field to be displayed, even though its an option

Alan Tragarz
Contributor
April 11, 2021

Create a jira filter. Edit a confluence page and embed the JIra Issues Filter macro into the page. In the configuration pop up, after selecting a filter, you are presented with a list of fields including Team. Add that field to the list of fields to display and the field doesnt get displayed. Note the field is included as a column in the JIra filter and moreover, if one creates a gadget in a Jira Dashboard of the same type, the team field IS displayed!

The workaround is create a dashboard in Jira, and embed it into the Confluence page using the iframe macro. Not pretty but it works

1 answer

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Diego
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
April 16, 2021

Hello there @Alan Tragarz!

As I understand, when you add the Team field to be displayed in the Jira Issues macro, the field is not displayed.

When I try to display the field, it is present:

Screen Shot 2021-04-12 at 14.26.05.png

The field is empty there because my Jira test instance is not graced with Premium features, such as the usage of the Team field in Jira issues:

Screen Shot 2021-04-12 at 15.03.44.png

With this in mind, I would like to understand the following:

  1. Is the macro displayed at all if you include the Team field in the macro settings?
  2. When you display the Team field in Jira, is it populated?
  3. Would it be possible for you to provide screenshots of what you see when the macro is added?

Just be sure not to disclose any sensitive information with the screenshots. Our community is an open space and everyone can see everything posted here!

Let us hear from you.

Richard Cross
Contributor
May 14, 2025

My guess is that you have system administrator permission in both Confluence and Jira.

This issue only affects non-admin users, even when the same non-admin user can run the Jira filter query in Jira itself and see the Team field.

I have reproduced this issue in Confluence/Jira (Data Center editions) and have submitted a support case for Atlassian Premier Support to investigate. 

I did check the browser developer console, but could not see any errors relating to this (tried with the Teams selected and not selected for display).

I also noticed that when the Teams field is added, the table column headers show the raw custom field names ("customfield_10900") whereas without the field displayed the column headers show the field display names.

If I get a conclusion back from Atlassian Support, I'll post it here.

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