Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

Local confluence fails to start with error "Unable to access jarfile C:\Program"

Jeremy Brooks October 30, 2017

I have just downloaded the latest version of confluence and installed it on my PC (windows 10). I chose not to install it as a service and it did not start up automatically like the documentation suggested it should. I then wnet into the confluence/bin folder and manually ran the startup batch file there but got the following error:

"Using Java: C:\Progra~1\Java\jdk1.8.0_111\bin\java.exe"
Error: Unable to access jarfile C:\Program
Error: Unable to access jarfile C:\Program
"---------------------------------------------------------------------------"
Using CATALINA_BASE: "C:\Program Files\Atlassian\Confluence"
Using CATALINA_HOME: "C:\Program Files\Atlassian\Confluence"
Using CATALINA_TMPDIR: "C:\Program Files\Atlassian\Confluence\temp"
Using JRE_HOME: "C:\Progra~1\Java\jdk1.8.0_111"
Using CLASSPATH: "C:\Program Files\Atlassian\Confluence\bin\bootstrap.jar;C:\Program Files\Atlassian\Confluence\bin\tomcat-juli.jar"

 I originally had a problem with my JAVA_HOME path and a space, which I have now fixed using the tilda as you can see above. But it is now not able to handle spaces for the jar files it is trying to run. Any help with this would be great thanks.

2 answers

1 vote
Nic Brough -Adaptavist-
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
December 7, 2017

Windows does not handle spaces in directory names well, and installers fall down when they're used.

Either install the software in one of the recommended paths (one with no spaces in the name), or change the environment so that the actual paths are used instead of the names.

In the question, you can see the JRE_HOME uses an actual path, but the rest of the lines use the names.  Change set-env.bat (and others in the bin directory) so that they use Progra~1 instead of Program Files

Phil Haddock
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
December 7, 2017

Thanks Nic, I figured it out after I posted.  Shame that not all the variables are set in the set-env.bat.

Deleted user October 8, 2019

I'm having this issue with a recent server install, everything was working initially. I uninstalled and reinstalled Java into c:\java  and updated my java_home env variable but the problem persists.  Is this because Confluence is installed in Program Files itself?  If so, this should be considered a bug, the installer users that path as a default.

Like # people like this
0 votes
Deleted user December 6, 2017

Did you find a solution to this?  I'm hitting the same error when I try to use the stop-confluence batch file.

Suggest an answer

Log in or Sign up to answer
TAGS
AUG Leaders

Atlassian Community Events