Logged into account to find all my data has been deleted

[bytelabs]

Hello forum.

After not logging into my account for a couple of months it seems to have reset and all my data has been deleted. Any information or feedback would be greatly appreciated.

Thanks in advance.

[Victor Law · Accepted solution]

Hi @bytelabs

Welcome to the community.

If you are using the free plan and haven't login to the site for over 3 months, the site will be suspended and will be deleted after 6 months, as stated by Atlassian in the following FAQ:

https://www.atlassian.com/licensing/cloud?#how-long-does-my-free-site-remain-active-if-i-stop-using-it

Thank you.,

[bytelabs]

Thanks for your response @Victor Law 

I guess a warning email about data deletion from Confluence may have helped so I wouldn't have let it lapse. That FAQ information you pointed out is buried a bit deep.

Thanks again.