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Is anyone else having trouble uploading a header image on the page?

Nikola Perisic
Community Champion
January 5, 2024

Hey all!

Do you have this issue as well? When you upload a header image it keeps spinning and you don't know if it has uploaded unless you hit the refresh button. By digging in the console, there is 409 conflict status code that is refering to the API?

3 answers

1 vote
Kai-Uwe Schäfer
I'm New Here
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July 7, 2025

Same problem here (Confluence 1000.0.0-2ee1c5d9efe5). Header image loads after page refresh. Might be applicable to uploaded photos only. Unsplash seems to work.

Same problem in Chrome and Edge, so not browser-specific.

No AdBlocker installed.

Image width 1280, all less than 50 or 100 kB.

Kai-Uwe Schäfer
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
July 7, 2025

"<div class="renderer-page-cover-picture" .../>" inside "<div class="cc-enrmqy"></div>" is not loaded consistently/reliably. Error seems to lie inside JavaScript code.

0 votes
Yllien Verdes February 16, 2024

Oops. I just figured it out: touch the cloud icon and your files saved to your computer will show up. Sorry for the bother...

 

0 votes
Yllien Verdes February 16, 2024

I am having trouble just uploading a header from my computer, a design that I made myself. I do not want to use images from the UnSplash library. Can anyone help me?

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