PDF Export is not working with chinese characters

[Felix Janson]

Hello together, 

when doing a PDF export from our confluence pages every Chinese character is only shown as a question mark. 

We tried to replace the installed font in the PDF Export language Support Setting and used different fonts (ttc or ttf) which all support the chinese characters, for example Microsoft YaHei, but the characters still appear as question marks in the export file. 

We tried to change the pdf export language support file like described here: https://confluence.atlassian.com/doc/create-a-pdf-in-another-language-175473.html

Is anyone affected by the same issue and has a solution for this problem. 

Would be glad to hear from you.  

Best regards

Felix 

[Fabian Lim]

Hi @Felix Janson

I would contact atlassian support directly and see if they have a solution.  A lot of the known issues with chinese characters all point to the article you mentioned above.

Regards