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Page is blocked in confluence

PaulaA
Contributor
June 14, 2019

Hi, 

We recently have updated to version 6.14 and for some pages the content seems blocked, like loading for ever. I am admin in the spaces, admin in confluence and cannot see it or edit or anything 

I have clear the cache also and t happens to few users in the same pages.

Any ideas? Thanks!

1 answer

0 votes
Mirek
Community Champion
June 14, 2019

Hi @PaulaA ,

Did you check on a different browser, network? What was on that page? Any integration or  heavy macro added by a plugin? Does page open for some users or all of them do not see content?

Maybe you can try to reach edit more directly via URL? (just change page ID)

PaulaA
Contributor
June 14, 2019

Hi @Mirek 

I have checked on a different browser and the issue is the same. You can see on the screenshot. 

It happens to different users and in different networks.

Based on the view, I will say it has no special macros. Only some to show some Jira info but other pages on the same space has the same and they look good 

How do I change page ID?

Thanks

 

2019-06-14 11_05_43-SDEV Supporting Processes - AvaMaps - Avaloq Confluence UAT.png

Mirek
Community Champion
June 14, 2019

So where is exactly the issue on the screenshot? Page seems to be loaded with content.. 

PaulaA
Contributor
June 14, 2019

Hi, 

no, you see the content has another layer on top and the content looks like grey.. 

The editable ones looks like this one: 

2019-06-14 11_27_03-SDEV Supporting Processes COPY - AvaMaps - Avaloq Confluence UAT.png

I can "see" the content but not like a normal page so something is going on there, isn't it?

Thanks

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