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Page is not loading embedded videos for anonymous users

FarJad Fani
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
February 19, 2022

I have set the global permission for my space to "view" for Anonymous users.

When anonymous user goes to the page Cards that are embedded such as youtube  or Loom won't load and it has the error: We couldn't load this link for an unknown reason.

1 answer

1 vote
Pramodh M
Community Champion
February 19, 2022

Hi @FarJad Fani 

Welcome to the community 🙂

It seems to be bug and it doesn't work

https://jira.atlassian.com/browse/JSDCLOUD-5919

Similar question here

https://community.atlassian.com/t5/Confluence-questions/Videos-in-the-help-centre/qaq-p/1490792

Workaround is the only solution till the issue is fixed

Thanks,

Pramodh

FarJad Fani
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
February 20, 2022

How do I / What does it mean to add it as an attached Macro? Can I not just have it as a hyperlink that would just open a new tab? 

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