Permissions doesn't work

[Jonathan Fleig]

I've set permissions to allow a group (jira-core-users) to view all pages in a space, however when they try to view a page they do not have access. Am I missing something? 

[Meg Holbrook · Accepted solution]

Hi there and welcome to the community!

These users are enabled to access confluence through system administration > Product Access, right?

[Meg Holbrook]

[Jonathan Fleig]

Thanks for the welcome @Meg Holbrook! One of them is not. Does granting access use a license? Is it possible to grant users access without using a confluence license?

[Meg Holbrook]

The only way you would be able to configure without using a license is to allow anonymous access. There are security concerns around enabling this functionality for spaces, so I would be wary if you are storing non-public information.

If more than one person doesn't have access though, that may not explain the access issue.

[Jonathan Fleig]

Went back to the users that have had trouble and the ones that do not have access are the ones that can't see it. I will add them to the product access. Thanks for your help @Meg Holbrook!

[Meg Holbrook]

Great to hear you're up and running @Jonathan Fleig - you're very welcome.  :)