Product has been deactivated

[Hoan Bui]

Hello, I have been using the free confluence and today I logged in, it shows that my product has been deactivated. How can I get some help to activate it again? Thank you

[Ollie Guan · Accepted solution]

Hi @Hoan Bui ,

If you haven't accessed your Confluence site in over 120 days, it may have been deactivated.

https://community.atlassian.com/t5/Jira-questions/Inqury-Your-Atlassian-Cloud-site-is-currently-unavailable/qaq-p/2714495

[Armitha Reddy Toorpu Ceema · Accepted solution]

Hi @Hoan Bui ,

If you haven't used your account for 120 days, Atlassian will deactivate it. You will receive reminder emails before deactivation. Please contact Atlassian support for help.

NOTE:- Please accept the answer if this helpful for you.

Thanks,

Armitha.

[Hoan Bui]

I just used it a few weeks ago. So odd. I’ve sent support an email. Thank you for the replies