Protected Links without Users Being Prompted for their Email Address and Multipl Sign-in Options

[Anthony]

I want our SAML setup to function so that when we send our users protected Confluence links, they are not prompted to enter their email address and choose from a bunch of login options if they are already signed into the Azure/Entra IDP on the same browser. No other apps prompt like that if the user is already logged into the SAML IDP.

[Tomislav Tobijas]

Hi @Anthony ,

This behavior is intended only for initial login > meaning, once users enter their email address, they will be redirected to IdP login, and if they are already logged in, they'll be automatically forwarded to the product (without needing to provide additional credential info). If you don't have any particular policies set on Atlassian or IdP side, users should stay logged in to their Atlassian account and then they wouldn't need to enter that email address or go through redirections.

Again, this is due to the fact that you can use/have more than one Atlassian account - for example, I have one work and one personal account, together with around 10 testing accounts which are used for different purposes. Brave and Chrome support creating profiles, which saves me some time of (re)logging to different accounts each time.

Cheers,
Tobi