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Question about Confluence Page Tree Error

ujkimbitbucket August 19, 2018

Hello.

I have a question about Confluence Page Tree.

In left side of Confluence Page, we saw page tree about this page.

But now show me the below message

Unknown macro: {spacetree}

The strange something about this issue is other page is fine.

only specific page is appear this situation. (this specific page was included with Browse Button, other page was not included with Browse Button. This part was affect with this issue?)Error_Scene.PNG

 

I can find this issue but, in this page url not-accessible now. (In the URL, comment's url is not accessible now.)

Can I some information about this issue?

Thank you.

1 answer

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Answer accepted
Shannon S
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
August 20, 2018

Hi there,

Can you let me know what version of Confluence you're using and in which version this last worked? 

Did you have an upgrade recently when it stopped working?

Regards,

Shannon

ujkimbitbucket August 21, 2018

Thanks for reply Shannon.

I'm sorry for late response.

I use the some of Confluence version now.

The version that occurred with this issue is 5.9.4(In fact, this version maintenance was expired, but I asked if I could get a clue about issue)

This version was not upgrade recently.

This issue was not occurred with the newest Confluence version.

But In Confluence version 5.9.4, If we are change main Confluence Page Theme(Global Look and Feel to Documentation), appear as unknown macro error message.

That's fine if you can check that issue.

This issue was resolved with change Confluence page's theme.

Thanks for your active reply.

Shannon S
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
August 22, 2018

Hi there,

From my understanding, you're using Confluence 5.9.4 and when switching to the Documentation Theme, you get the error.

To resolve this, go into your Manage Add-ons menu and ensure to enable the Pagetree Plugin. Ensure that all macros are enabled.

Additionally, as you mentioned, 5.9.4 has reached End of Life. We recommend that you upgrade as soon as possible to a supported version. Keep in mind that the Documentation Theme was discontinued with the start of Confluence 6.0 so this is not a theme you will be able to use going forward.

Regards,

Shannon

ujkimbitbucket August 22, 2018

Thank you for detailed explanation.

I got it your opinion. But Error Message(Unknown macros) still appeared with Confluence page nevertheless I was enable the Pagetree Plugin(All macros was enabled).

In Documentation Theme, it's successfully work with itself function. But Error Message is still appeared with high page. Although It's not necessary now, It's weird Issue.

Thanks for help @Shannon S

Shannon S
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
August 22, 2018

Thank you for your response. So to clarify, you said you did enable the Pagetree Plugin but that this did not resolve your issue.

I noticed that you mentioned it was for Pagetree but actually the error says "Spacetree" which I believe may be unrelated to Confluence itself.

My investigation shows there's a 3rd party add-on called Spacetree. Can you tell me if any time you had installed that add-on? You can check your Manage Add-ons page as before and see if you have installed that add-on. You can either re-install it, or uninstall it but then you'll have to remove your reference to Spacetree in your sidebar.

Regards,

Shannon

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