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Questions for Confluence - Rich Edit Box does not render in Firefox

Joe McCall
Contributor
June 20, 2018

We're an Atlassian Cloud customer and we've just enabled the "Questions for Confluence" plugin. When I load the "Ask Question" page the description text box is empty. When I load an existing question the reply section just spins indefinitely. I've tried to restart with a fresh profile in Firefox and no add-ons enabled, but the issue still persists. See attached screenshots.

The console in the developer tools reports:

Unhandled promise rejection DOMException: The operation is insecure. vendor.f5092b58effb3310c81b.js:1:312512 
Unhandled promise rejection DOMException: The operation is insecure. vendor.f5092b58effb3310c81b.js:1:312512

 Screenshot_20180620_080333.png

Screenshot_20180620_080443.png

Any ideas?

1 answer

0 votes
Joe McCall
Contributor
June 27, 2018

Turns out it is because the domain `confluence-questions.prod.atl.paas.net` requires access to third-party cookies, which I had turned off as a general policy. I had to add this domain to the exception list in Firefox:

Screenshot_20180627_091418.png

Now it appears to work, but now I have another browser customization to maintain between workstations.

If anyone at Atlassian reads this, please host your js on your own domain so I don't have to make special exceptions to work with your product. Thank you!

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