Questions related to Atlassian community

[Sanjen Bariki]

Hi Team,

Last few days, I am facing some issues in my Atlassian community account.

I don't know, Why this type of unknown error are coming.

Like 

• Not able to access
• Site error

Is there any way to connect with the Atlassian community support team..?

If we need to discuss any things on the Atlassian community account then How we will connect..?

Regards,

Sanjen Bariki

[Andy Heinzer]

Hi @Sanjen Bariki 

I found that some of your posted answers appear to have been marked as spam by our spam management system.  I have just restored these messages, so you should now be able to see these once more on the site.  If you were trying to directly access a message that was in this moderation status, it would not return to you.

As such I believe this will correct the problem here, but if you have additional problems here with accessing our site, please let me know.

Andy

[Sanjen Bariki]

Hi @Andy Heinzer ,

Thanks for your information.

But why my answers appear to have been marked as spam by our spam management system..?

Is there any reasons..?

How i can connect with spam team for this ..?

Really Its very worried for me why ..?

Regards,

Sanjen

[Andy Heinzer]

In this case, other users marked one of your answers as spam.  This causes the automated spam system to start flagging all your new posts as spam.

After reviewing the answer, I reached out to that other user and we confirmed that it wasn't spam.  So I have restored the content and I have worked with that user to make sure we're aligned on what content is and is not spam.

Sorry for the inconvenience here.  Thanks for reaching out to us about it.

[Sanjen Bariki]

Hi @Andy Heinzer ,

Thanks for you confirm!

actually last few days, I was giving my experience on the q.s but I don't know who marked it as spam. How ..? I was giving my efforts to be the best. It's all about my community profile So please take look and action on it. If there nothing as a scam everyone one Giving there answer in there way So If someone showing seniority in the answer then How they are saying it is spam...?

Regards,

Sanjen Bariki

[Kishan Sharma]

Hi @Sanjen Bariki 

Are you facing this issue on a specific browser ? have you tried accessing community site in incognito mode or any other browser ? If you can add a screenshot of the error, it would help. I have also added a tag to your post to alert Atlassian Community Support team to look into it.

[Sanjen Bariki]

Hi @Kishan Sharma ,

Thanks for your response.

No, I am browsing in chrome in normal.

Regards,

Sanjen Bariki