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REST-API file upload Internal Error # 4346665848812042962

Daniel
Daniel September 3, 2020

Hello,

I'm having an issue uploading files to a confluence page using REST API. The response that I get is the following:

<html><head><title>Request Failed</title></head><body>Internal Error # 4346665848812042962. Please contact the Support Team.</body></html>.

I can create pages and everything works fine until I want to upload the file. The same request with a different Confluence server seems to work ok.

Is this some specific error? Is it something with the server version(6.13.3)?

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Fabian Lim
Fabian Lim
Community Champion
December 24, 2021

Hi Daniel,

The error indicates that something has gone wrong on the server side. I'd check with the server admin person, as those logs may provide more specific information.

I was wondering if you could try a different way to test it. This page describes a method to upload attachments and shows a shell script that uses the REST API (also user/password authentication).

https://confluence.atlassian.com/confkb/using-the-confluence-rest-api-to-upload-an-attachment-to-one-or-more-pages-1014274390.html

Other articles that may help troubleshoot:

https://confluence.atlassian.com/confkb/getting-http-error-code-500-for-all-rest-requests-252347532.html

https://www.lifewire.com/500-internal-server-error-explained-2622938

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