我需要把我的站点改为标准版

[EastOnline]

我选择更该我的计划, 直接弹出白屏, 然后我尝试取消订阅再恢复了订阅失败, 我提了3个工单,一直没有答复, 需要紧急支持, 因为这是我的商用wiki, 最好能通过会议远程指导我操作, 谢谢.

[Shannon S]

Hello @EastOnline,

Thanks for bringing this issue to us. I'm Shannon, and I'm with the Cloud support team. I found your other support tickets and see they are with the Customer's Advocates team.

I will flag them now, and someone from the Advocates will get in touch with you!

Take care, and speak soon!

Shannon S

Atlassian Community Support

[Jack Brickey]

Hi @EastOnline ,

我已經尋求幫助了。