Attachments macro not loading after upgrading to Confluence 7.4.11

[Karina Green]

We upgraded to Confluence 7.4.11, now the attachments macro will not load, it just keeps spinning once you select it from the list of available macros and try adding it to a page.

[Alexis Robert · Accepted solution]

Hi @Karina Green , 

did you also upgrade some of your addons ? Sometime, it can be a new addon version that creates an issue with some of Confluence macros.

I would advise deactivating your addons and checking if the attachment macro works in Safe Mode.

Otherwise, you should have a look at the server logs (you'll probably need your system admin to assist) to check if there are any errors reported.

Let me know if this helps, 

--Alexis