Auto-save issues

[Nicole Weidenfeld]

I'm having difficulty editing my confluence page because the auto-save feature is not working.

Every 30 seconds, the page pauses, I see a yield symbol at the top for a split second, and then it goes away and says saved.

When this occurs, my cursor gets tossed to a random spot on the page.

Any ideas on how to fix this? For now, I have increased the interval for the auto-save feature. 

[Jessica]

Hi @Nicole Weidenfeld 

Welcome to the Atlassian Community!

Is this issue happening only on this page or on multiple pages for your user?

Are other users reporting the same issue on the same page(s) you are having the auto-save issue?

Please let us know if you are able to test it on another browser and in another network, to see if it could be an issue with something in the internet provider or other configurations that could be blocking something.

If none of those works, we might need a site admin to open a ticket on your behalf, to collect more information, and logs and check the affected page(s), as it doesn't seem like we are having any incidents with the pages auto-save function in other sites or reported by other users.

Regards,
Jessica

[Max Gergey]

...very same issue, in Chrome and Edge.

[Shawn Doyle - ReleaseTEAM]

That is weird.  If you were on Server, I would suggest checking diskspace.  However, since you are on the cloud, I wonder if you are the canary in the coal mine for a bigger issue.  The Best advice is to wait it out, which I find to be terrible.  The second best advice is to report it to Atlassian as a trouble ticket.

[Shawn Doyle - ReleaseTEAM]

I clicked the Request Assistance button on this just in case this is a larger Cloud issue.