Billing Plan - Have My Employees See Confluence Pages, but NOT the Entire Internet

[Michael Martin]

Billing / User Plan Questions:

1.  Can I have a different user count for Jira and Confluence?

2.  For Confluence, I have 500 employees, but only 5 people that will create and publish Confluence pages.    Can I create Confluence pages that ALL my employees can see, but the outside internet can NOT see?   How?  Please send link.  Which paid plan do I pick?

Thanks

Michael

[Trudy Claspill · Accepted solution]

Hello @Michael Martin 

Welcome to the Atlassian community!

In addition to what the others have said

2a. If you enabled Anonymous access, that would enable no-charge access for any user on the internet who had your Confluence URL.

2b. With the Premium plan you can enable Anonymous access and use IP/CIDR white listing to specify that Anonymous access is allowed only from specified IP/CIDRs. In that way you could block access from the open internet while giving Anonymous access to other users and not get charged for them

2c. Here are some additional documents on the "guest user" access:

https://community.atlassian.com/t5/Confluence-articles/Single-space-guests-now-on-Confluence-Cloud/ba-p/2121527

https://community.atlassian.com/t5/Confluence-articles/Roll-out-the-welcome-mat-guests-are-available-in-Confluence/ba-p/2171854

https://support.atlassian.com/confluence-cloud/docs/invite-guests-for-external-collaboration/

2d. There is a third party app which will allow you to "share" your Confluence pages with unlicensed users. They access the pages not directly in your Confluence, but rather through the app vendors web site. I read the documentation on the app last week, but did not try it out.

External Share for Confluence 

[Jens Schumacher - Released_so]

Hi @Michael Martin 

Welcome to the Atlassian community! 

1.  Can I have a different user count for Jira and Confluence?

Yes, you can have different sized licenses for Jira and Confluence. You only pay for users that have access to each application. 

2.  For Confluence, I have 500 employees, but only 5 people that will create and publish Confluence pages. Can I create Confluence pages that ALL my employees can see, but the outside internet can NOT see? How? Please send link. Which paid plan do I pick?

Confluence guest access is currently in beta, which supports guest access to Confluence for unlicensed users. However, the number of guests is limited. 

A possible workaround of using Confluence Premium and an IP-Allow list is described in this post. 

With that being said, the real power of Confluence becomes apparent when people collaborate and share content and ideas. Limiting it to 5 people authoring content makes it no better than a CMS. 

I would seriously consider making Confluence available to the entire organisation and leveraging it as a collaboration hub.

Cheers,
Jens 

Released.so - Release notes powered by Jira

[Michael Martin]

Thank you for the quick reply.

How can we opt into the Beta??

[Nic Brough -Adaptavist-]

What beta?

[Trudy Claspill]

The Confluence guest user beta mentioned by Jens.

[Michael Martin]

Any way to join the Beta?

[Trudy Claspill]

The way I read this article it should already be rolled out to all clients using a paid subscription.

[Amanda Barber]

From my understanding, you can only share with people who have joined your site. You could set permissions that the other 495 employees can only view the pages (no editing rights), but you'd still be billed for them.

https://support.atlassian.com/confluence-cloud/docs/share-a-page-or-blog-post/

Jira and Confluence can have different user counts.