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Broken Image

Justin Weber
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December 1, 2013

I created a new page today and added screenshots. Now when navigating to the page all of the screen shots show as Broke Images.

How can I fix this?

2 answers

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Steffen Heller
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December 2, 2013

@Matthew:

I am having the same problem. When I copy & paste images from the clipboard they show okay at first but appear as "Broken image" when I save the page.

This problem only occurs with certain browser versions. My main browser is Firefox where the problem started to show from a certain version on. In Chrome it is still working okay.

So I thought it had to do with browsers and switched to using Chrome when I have to work with screenshots.

I never thought about permissions: Can I count that out as a reason when I use the same user all the time? Or how could I test that?

Matthew J. Horn
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December 2, 2013

The way I test it is to edit the page as whatever logged in user, and then browse the page anonymously.

I see this happen very often with copy/paste, and when copying spaces or pages. Depending on how an image is embedded in the page, the link to the image might also be relative or absolute. If it's absolute, and you copy the page or the space the page is in, then it might break.

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Matthew J. Horn
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December 1, 2013

Usually, this is a permissions issue. If you copied the images in while logged in with elevated privileges, but then navigate to the page with less permissions, you might not be able to view them. It happens more often with copy/paste than with the image import function. Try saving the images locally, and then importing again.

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