Can not @ mention names

[Martin Vali]

I'm not able today @mention names. Does not provide user names in confluence - In Jira it still works

[Rebekka Heilmann _viadee_ · Accepted solution]

Works fine on my sites. Is it back to working for you as well?

[Kristian Klima · Accepted solution]

Hi @Martin Vali 

Doesn't seem to be working...

But... what we're doing is using links to Slack - not everyone has a seat in Confluence and messages can get lost. With Slack, it's far easier to get the message.

[Martin Vali]

Wo don not use slack and I was using it for memo

[Henning Stoll · Accepted solution]

hi @Martin Vali ,

if this was in jira i would have advised you too check on the 

global permissions -> browser users and groups permission. Since youre saying it works in jira 

and i dont know of such a restriction in confluence could you maybe test this in a different 

brwoser ?

Best regards

Henning

[Martin Vali]

Now it works again

[Daniel Bartholomeusz]

I'm having the same issue in Confluence but not in Jira. It started a couple of months ago. It also ruins all functions of tables anywhere on the page after I try it us @username until I close the page and open it up again.

This is what the table looks like before I try referencing a user

Ad here is what it looks like after. Notice, the cursor by the @ symbol but no user names pop up.

[Daniel Bartholomeusz]

I got help from @Fabio Racobaldo _Herzum_ on this problem. He recommended to clear cache and cookies from my web browser and it worked!

See issue here