Can't add members to group

[Jay Kershner]

I created a new group, but when I try to add new member, I'm able to find them and select them and then click add, I get message "no user found"

Any idea why?

[AlysonA]

Hello,

Does that happens to both internal and AD groups (assuming that you have AD in place)?

There isn't enough information to pinpoint the root cause here, if you're only getting a "No User Found" message, your atlassian-confluence.log (<confluence-home>/logs) might be logging something relevant.