Can't edit a page

[Paul]

Hi, I've installed Confluence as the download version - details as follows:

Confluence Version	4.2.3
Build Number	3280

Operating System	Linux 3.2.0-24-virtual
OS Architecture	amd64
Application Server	Apache Tomcat/6.0.32
Servlet Version	2.5
Java Version	1.6.0_26

But for the life of me, I can't get the TinyMCE plugin to enable. After turning up the logging I see the following error message in the catalina.out logfile:

2012-06-11 10:45:21,923 INFO [http-8090-2] [atlassian.confluence.plugin.PluginEventLogger] handleEvent Processing plugin event: com.atlassian.confluence.event.events.plugin.PluginEnableEvent(com.atlassian.confluence.tinymceplugin)

2012-06-11 10:45:21,924 DEBUG [http-8090-2] [search.v2.lucene.CacheBackedLuceneSearchMapperRegistry] synchronizeModuleDescriptorsCache Synchronising LuceneSearchMapper registry cache

2012-06-11 10:45:21,939 DEBUG [http-8090-2] [net.sf.hibernate.SQL] log update BANDANA set BANDANACONTEXT=?, BANDANAKEY=?, BANDANAVALUE=? where BANDANAID=?

2012-06-11 10:45:21,941 DEBUG [http-8090-2] [net.sf.hibernate.SQL] log select confluence0_.BANDANAID as BANDANAID, confluence0_.BANDANACONTEXT as BANDANAC2_, confluence0_.BANDANAKEY as BANDANAKEY, confluence0_.BANDANAVALUE as BANDANAV4_ from BANDANA confluence0_ where (confluence0_.BANDANACONTEXT=? )and(confluence0_.BANDANAKEY=? )

2012-06-11 10:45:21,944 DEBUG [http-8090-2] [net.sf.hibernate.SQL] log select confluence0_.BANDANAID as BANDANAID, confluence0_.BANDANACONTEXT as BANDANAC2_, confluence0_.BANDANAKEY as BANDANAKEY, confluence0_.BANDANAVALUE as BANDANAV4_ from BANDANA confluence0_ where (confluence0_.BANDANACONTEXT=? )and(confluence0_.BANDANAKEY=? )

2012-06-11 10:45:21,946 DEBUG [http-8090-2] [net.sf.hibernate.SQL] log select confluence0_.BANDANAID as BANDANAID, confluence0_.BANDANACONTEXT as BANDANAC2_, confluence0_.BANDANAKEY as BANDANAKEY, confluence0_.BANDANAVALUE as BANDANAV4_ from BANDANA confluence0_ where (confluence0_.BANDANACONTEXT=? )and(confluence0_.BANDANAKEY=? )

2012-06-11 10:45:21,948 DEBUG [http-8090-2] [net.sf.hibernate.SQL] log select confluence0_.BANDANAID as BANDANAID, confluence0_.BANDANACONTEXT as BANDANAC2_, confluence0_.BANDANAKEY as BANDANAKEY, confluence0_.BANDANAVALUE as BANDANAV4_ from BANDANA confluence0_ where (confluence0_.BANDANACONTEXT=? )and(confluence0_.BANDANAKEY=? )

2012-06-11 10:45:22,706 INFO [http-8090-2] [atlassian.upm.log.PluginSettingsAuditLogService] logI18nMessageWithUsername Mon Jun 11 10:45:21 BST 2012 admin: Failed to enable plugin TinyMCE Editor Plugin (com.atlassian.confluence.tinymceplugin)

2012-06-11 10:45:22,708 DEBUG [http-8090-2] [net.sf.hibernate.SQL] log update BANDANA set BANDANACONTEXT=?, BANDANAKEY=?, BANDANAVALUE=? where BANDANAID=?

Does anyone know what the problem may be? I'm stuck. Originally I thought it may be a Java version issue as per this thread:

https://answers.atlassian.com/questions/16075/rich-text-editor-disabled

But that doesn't seem to be the case as Confluence is using JDK 1.6.

Paul

[HuseinA]

This issue was resolved by:

1. Correcting the Server Base URL to match the URL you're accessing Confluence instance.
2. Clearing plugin cache directories by removing the following directories:
   This will only remove the plugin cache files only. It won't remove any installed plugins. These directories will be created automatically on the next Confluence startup.

• • <confluence-home>/bundled-plugins
  • <confluence-home>/plugin-cache
  • <confluence-home>/plugins-osgi-cache
  • <confluence-home>/plugins-temp
  • <confluence-home>/bundled-plugins_language
    
    

Then restart Confluence and all should be good by now.