Child issues without parent

[Jose Araya]

Hi. I'm having problems with Child Issues. When I go to "parent" i can see all the Child Issues. But down the page i see a new folder "Issues without parent" and it's all the chils issues I know have a parent because i can see them but they dont show. anyone? 

[Vikrant Yadav]

Hi @Jose Araya  Welcome to Atlassian Community!

It seems that you are looking in Plans. Is it a team-managed project or company managed project ? 

In Plan, have you selected Initiative  to Sub-task hierarchy ? 

Thanks

[Jose Araya]

Thank you. Yes, that is correct. It's a team managed project

[Jose Araya]

In Plan, have you selected Initiative  to Sub-task hierarchy ?  ; Yes I have 

[Vikrant Yadav]

For Team Managed project, It seems that you have multiple project issues in a Plans. 
Team Managed project won't follow Initiative >> Epic >> Story >> Sub-task Hierarchy. Epic is at the top level only. 

Team Managed project follow : Epic >> Story >> Sub-task 

Similar post : https://community.atlassian.com/forums/Jira-questions/Why-does-my-Plan-show-4-issues-without-parent-when-all-issues/qaq-p/2669171