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Cloud Migration Assistant shows only blank page

Thomas Wohlwend December 10, 2023

Cloud Migration Assistant shows only blank page

The problem occurs with Confluence 7.19.16. My Browser is Chrome 120.0.6099.71. 

There are no errors in browser network log, all request return status 200

There are no errors in stderr or access-logs

In the Browser Console there is an uncaught SyntaxError: Invalid or unexpected token (at at 393.70b33ccd9b505ff642f6.js:2:2027597)

Uncaught (in promise) ChunkLoadError: Loading chunk 393 failed. 
(missing: https://my.domain.com/download/resources/com.atlassian.migration.agent:static-resources/fe/393.70b33ccd9b505ff642f6.js)
at n.f.j (app.1d212581c24aab9aee6d.js:2:443270)
at app.1d212581c24aab9aee6d.js:2:435183
at Array.reduce (<anonymous>)
at n.e (app.1d212581c24aab9aee6d.js:2:435161)
at 44943 (app.1d212581c24aab9aee6d.js:2:147003)
at n (app.1d212581c24aab9aee6d.js:2:434880)
at app.1d212581c24aab9aee6d.js:2:443837
at app.1d212581c24aab9aee6d.js:2:443847

5 answers

0 votes
Thomas Wohlwend February 26, 2024

Hi @Jack Brickey I still have this problem. What else can I try? Need a solution urgently! Thanks, Thomas

0 votes
Özge Kavas
I'm New Here
I'm New Here
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December 19, 2023

Hi @Thomas Wohlwend , did you solve this problem in the meantime? If you did, could you explain how? 

Thomas Wohlwend January 28, 2024

Hi, no I still have the problem! Is there any alternative? Can I export my spaces and import them in Confluence cloud?

0 votes
chihara
Contributor
December 10, 2023

I install CCMA 3.7.1 to Confluence 7.19.16 and can see Migration dashboard as expected.

Thomas Wohlwend December 12, 2023

Hi @chihara 

I uninstalled CCMA 3.9.0 and installed CCMA 3.7.1.  Unfortunately, still only a blank page.

kr, Thomas

0 votes
Thomas Wohlwend December 10, 2023

Update: I have just updated Confluence to 7.19.16 due to a recent vulnerability alert.

Also updated the Confluence Cloud Migration Assistant to v. 3.9.0

Unfortunately, the issue with the blank screen still exists. 

0 votes
Jack Brickey
Community Champion
December 10, 2023

Hi @Thomas Wohlwend , Did you try different browser jut to rule Chrome out?

Thomas Wohlwend December 10, 2023

Hi @Jack Brickey , Thanks for your swift reply. Now that you mention it...

I just tried Microsoft Edge, v120, same story.

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DEPLOYMENT TYPE
SERVER
VERSION
7.19.16
TAGS
AUG Leaders

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