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Confluence 4.2.3 poor search results

Carlos Reyes
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July 8, 2013

G'Day Confluence gurus,

I wonder why I can not get a page in the search results when I search for the title. For instance, I have a page titled eForms - UAT and when I search for it then it does not even comes in the search results. It comes others which have eForms as prefix.

Reindexing (It took 38 hours to do it but finished appraently with not errors) improved the results a bit but still the example above is not coming up. Other example "eForms - Operational Support Matrix" does not appear in the results and it does not bring other pages with eForms as prefix (as in teh example above).

I get quite a few other pages that I search by title


Relevant information are:

Indexing language: English

Attachment maximun size : 71.53

The Confluence Usage Stats plugin is disabled

When reindexing the logs showed a few pages which attachments were not found

The index queue is empty

Confluence is isntalled in a Windows server 2008

Application server Apache Tomcat/6.0

Database: Microsoft AQL Server 09.00.5000

I appreciate any help to trouble shoot this problem. I manage other instance of Confluence which search results are better so it is not the product itself

Kind regards

Carlos

2 answers

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Answer accepted
jing_hwa_cheok
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
July 8, 2013

Hi Carlos,


It is possible that the index cache is corrupted. The resolution is to force confluence to rebuild the indeces from scratch. Refer to this document for the step to perform this https://confluence.atlassian.com/display/CONFKB/Rebuild+the+Content+Indices+from+Scratch.


You might also want to exclude the attachment indexing in Confluence https://confluence.atlassian.com/display/CONFKB/How+Do+I+Disable+Indexing+of+Attachments.

Sometimes, indexing might be halted because it is unable to index the attachment content in a page. By excluding the attachment from indexing, Confluence will not index the content of an attachment but you will still be able to search the attachment from their tile.

Hope this helps.

Carlos Reyes
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Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
July 8, 2013

Thanks Jing,

I reindexed again after excluding the attachments and now the quality of the search results are excellent as far as the text and the title of the Confluenece pages . We are receiving attachments of 80 Mb maximun (a request of a Research group) and this might be too big because I think the index was halted before because now without the attachments is 3 times bigger

Regards

Carlos

0 votes
Geoff
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July 8, 2013

Are you quoting your search queries in ""?

It could be the hyphen in your query that is actually excluding certain phrases from the results.

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