Confluence Automation: "Page updated" trigger with label check not sending email

[shaily_mehta]

Hi Community,

I'm trying to create an automation rule in Confluence (Cloud) that sends an email when a page is edited but does not contain a specific label (review-needed).

Here’s how I’ve configured the rule:

• Trigger: Page edited

• Condition: Page contains none of the labels → review-needed

• Action: Send email to content.lastUpdated.by.emailAddress

Issue:
The rule stops at the page condition , no further action (like sending the email) is triggered, and the audit log shows nothing beyond the condition.

What I’ve tested:

• The edited page definitely does not have the review-needed label.

• A similar rule using Page published as the trigger works correctly and sends the email.

Question:
Is there something wrong with using the “Page edited” trigger in combination with the “Page does not contain label” condition?
Any workaround or fix to ensure this works as intended?

Thanks in advance!
 Shaily

Attaching the screenshot

[arielei · Accepted solution]

Hey @shaily_mehta 

Your Automation should work, but you need to change the smart value instead of "content.lastUpdated.by.emailAddress" to "page.editor.emailAddress"

That should solve your issue.

Best Regards,

Ariel.

[shaily_mehta]

Thanks Ariel, but it stops at page condition and audit log shows this

[arielei]

Hey @shaily_mehta 
I have run the same automation on my end and it worked.

I suggest that you will check the following:
1. conditions is set correctly.

2. Label does not exist on the page.

3. Check where the automation can run, if its globally or for single project.

try playing with it by creating a new page and then edit it, then add the tag, remove it, play with it a bit - i'm sure you'll get to the problem quickly.

Let me know if you need more help.

Ariel.

[shaily_mehta]

Hi @arielei 

Thanks and it looks like it is not working and may be it is blocked somewhere.

I have made following changes to the condition and the send email. In audit log it still shows that it stopped at page condition and did not send email.

Is there a way for me to check the error for email not sent or where is blocking?

Thanks again for all the help!!!

[shaily_mehta]

I created a brand new page and my trigger worked. Thanks for your help.