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Confluence Blogs: Pictures only show up in Edit mode not Published

Eda Bass
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January 17, 2023

Screenshots/Pictures which I upload onto my blog only show up in edit mode. 

When I publish them theres a blank space where my picture is supposed to be. 

 

Tested on Firefox,Chrome and Edge.

I can't seem to fix it. 

Any help would be awesome! 

1 answer

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Sebastian Spitzer
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September 14, 2023

Hello community,

we have the same problem, see pictures/attachments below... 

  • ...but in principle for all Confluence page types (not just blogs),
  • ...and not for all users either
  • ...but apparently only with Microsoft Edge, because this worked for different users in Mozilla Firefox.

We therefore estimate that it may be an individual browser setting in Microsoft Edge that is causing the problem.
Unfortunately, we cannot identify and solve it ourselves with our “onboard resources” (experience/know-how).

 

Problem: pictures not shown on confluence page in read mode with microsoft edge.

pictures non shown on confluence page in read mode with microsoft edge.png

Non Problem: ...but pictures are shown on confluence page in edit mode with microsoft edge.

but pictures shown on confluence page in eddit mode with microsoft edge.png

 

Dear Atlassian Support, please help us!

We can offer to look at the messages (errors) together (remotely) in the Microsoft Edge developer tool. Asking for an answer.

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