Confluence Bugs

[Roman Golbraich]

Hello Everyone,

I need some help to solve couple issues I have in my Production environment:

1. Confluence portal registration bug, when I add user and ask him to set his password or when I invite the user to create his own account I receive broken signup window: (the user cant even press the fields)
   
2. When I perform the internal search I receive the first result page and when I press the next button I receive the spinning wheel (the system is processing and nothing happens)
   
   
   
   

Can someone help me to resolve those issues?

[Shannon S]

Do you have any customization on your instance? If so, can you disable it entirely and let us know if the problem persists?

Shannon

[Roman Golbraich]

Hi @Shannon S,

No, I don't have any customization on my portal. Only standard plugins from the store.

Never tried to disable them because this is a production server and we have more than 50 users working on this server.

[Mirek]

Is this same behavior on different browser, network, laptop... etc? Does other users notice same situation?

[Roman Golbraich]

Short version YES!

Long one:

Registration and search issue happens on Mac's and PC with different browsers.

Already tried everything and still have the same issue.

[Mirek]

Could you check build in every browser "developer tools" (like Firebug) and network tab and verify what is not loaded when you refresh/make action?

[Roman Golbraich]

Hi @Mirek

From what I see, I have infinity reload of "batch.js" file in the network and console tabs.