Confluence Cloud for Teams stuck in Log in loop

[Minesh Lakhani]

I'm currently trying to add Confluence Cloud for Teams and when I click the 'Log in to Confluence' 

 

I get a pop up and log in to my Confluence instance using my Atlassian account with Confluence permissions. I get the following window and click "OK, got it" 

After clicking that option, I'm looped back to the same first screen shot within teams. I've tried logging out and logging back in, closing out teams, clearing browser cache. All to no avail. 

[Septa Cahyadiputra]

Hi @Minesh Lakhani

Welcome to the community, happy to have you here. Reviewing your issue, I looked into the review page of the App you used and found that it is a common issue. This was discussed in another community question linked here:

• https://community.atlassian.com/forums/Confluence-questions/Unable-to-view-added-Confluence-page-in-MS-Teams-app/qaq-p/2195346

Apparently, after the initial login you could clock the login button on the top right which should resolve the issue according to the page.

Hope it helps.

regards,
Septa Cahyadiputra

[Minesh Lakhani]

Yea, I found that same article and that resolve didn't work for me, unfortunately. Thanks

[Fabio Racobaldo _Herzum_]

Hi @Minesh Lakhani and welcome,

please raise a ticket to https://support.atlassian.com/contact/#/

Hope this helps,

Fabio