Forums
Home Product Q&A Discussion groups Articles Ask a question Search
Learning
Events
Champions

Forums

Articles
Create
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Product Q&A
See all
Community resources
Top groups
Explore all groups
Community resources
Learn
Community resources
Events
Community resources

Confluence Cloud users not receiving email notifications

Douglas Lee
Douglas Lee June 8, 2018

Some users are reporting to me that they are not receiving email notifications when they are @mentioned on a page.  Are there email logs for my site that I can access to help troubleshoot this issue?

Answer
Watch
Like Be the first to like this
397 views

1 answer

0 votes
thais
thais
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
June 8, 2018

Hi, Douglas,

As we'll need further information such as the email addresses to troubleshoot, I opened a support ticket that should reach you soon.

Best regards,
Thais

Reply

Suggest an answer

Log in or Sign up to answer
Confluence
Confluence
TAGS
AUG Leaders

Atlassian Community Events

    See all events
    Community
    Forums
    FAQs Forums guidelines
    Learning
    About learning Resources
    Events
    Champions
    Copyright © 2025 Atlassian
    Privacy Policy Terms Security
    Welcome illustration

    Welcome to the new Atlassian Community

    Online forums and learning are now in one easy-to-use experience.

    By continuing, you accept the updated Community Terms of Use and acknowledge the Privacy Policy. Your public name, photo, and achievements may be publicly visible and available in search engines.