Confluence Indexing Problme

[Young__Hahn]

Hi

I am a Confluence Admin and I noticed that my Confluence index is not working.. 

On my main page

Where is say Popular, All updates and other things.. 

I see old record.. not the new ones.. 

When I go to admin page and at the search index, I do rebuild.. and this updates the the new record.. 

But I am assuming I don't have to rebuild the index all the time.. 

I check the log.. but I do not see any error.. .

is there a way to fix this issue? 

[Alex Yasurek]

We occasionally run into this problem also. What we do is just delete and rebuild the index from scratch and that seems to fix it. 

[Young__Hahn]

What do you mean deleter?? 

just noticed that I also have QUEUE IS CURRENTLY IDLE 

[Alex Yasurek]

Meaning the you complete delete the index and build one from scratch. You have to do this on the server, it isn't done through the Confluence admin area. Each time I have run into a similar issue that you described, this is what fixes. My hosting company takes care of this for us though so I dont know exactly where this file that needs to be deleted is located.

[Nelson Carranza]

Hi, 

Have you take a look at this https://confluence.atlassian.com/confkb/confluence-fails-to-process-index-queue-automatically-213524919.html

https://confluence.atlassian.com/confkb/searching-and-indexing-troubleshooting-180847237.html

Regards

Nelson

[Young__Hahn]

Yes but this doesn't help