Confluence / Jira field mapping - Workflow Status

[Fabio Al-barrak]

Hello,

Looking to update the JIRA workflow status using a Confluence form.

All Jira issues are automatically defaulting to the project status (NEW); I want this status to change when the user selects a different value on the Confluence form (i.e. PENDING), this is how I have mapped other fields on my form, I just can't seem to figure out what the workflow status is actually called so I can map it. 

"customfield_10006"	: "[entry.jiraissue]",
"issuetype"         : {"name": "Request"}, 
"priority"			: {"name": "[entry.priority]"}, 
"components"        : [{"name": "[entry.approvallevel.escapeJSON]"}],
"labels"            : ["[entry.pillar.id.escapeJSON]", "[entry.business.id.escapeJSON]"],
"assignee"			: {"name": "[entry.assignee]"},

Thanks,

Fabio 

[Brant Schroeder]

@Fabio Al-barrak Status would have to be changed after the issue is created through a transition.  You can use an automation on issue create that transitions based on a field value.

[Fabio Al-barrak]

Hey @Brant Schroeder where exactly am I entering this automation? could you please provide more details? Thanks!

[Brant Schroeder]

@Fabio Al-barrak you can have it run on issue create.

[Fabio Al-barrak]

@Brant Schroeder 

This is the macro I am using; doesn't seem to have an option to transition the record OnCreated.

[Brant Schroeder]

@Fabio Al-barrak The app you are using is Confiform.  You will need to take a look at Jira automations https://www.atlassian.com/software/jira/guides/automation/overview#what-is-automation 

This will allow you in Jira to transition the issue on creation (Once the Confiform creates the issue) to check and see if a specific condition exists and then transition the issue if it does.

[Alex Medved _ConfiForms_]

Hi

I dont think you can create a ticket in some other state than default

Unless you set up an automation or call a API that transitions your newly created issue into the desired state

Alex