Confluence Whiteboard: Import from Jira "Something went wrong" error

[Kim Addison]

Have had success on previous days to use the 'Import from Jira' option within Confluence Whiteboard. Today, when I select this option I get an error:

Something went wrong ... Error code: 1c021e581f8440098eb51230e32316f

I receive the same error when using an existing Whiteboard (that already has Jira linked items) and on a new Whiteboard created today.

[Brant Schroeder · Accepted solution]

@Kim Addison welcome to the Atlassian community

I would suggest clearing your browsers cash and ensuring that is not the issue.  If that does not work you will need to submit a support issue so Atlassian can take a look and see what is happening.