Confluence account password that works on PC but doesn't work on iPad

[James Song]

Why is that Confluence account password that works on PC but doesn't work on iPad?

[Dave Bosman [Realdolmen]]

Hi @James Song 

Are you sure you are using the same username and password, make sure that your CAPS is off.

Please verify this first!

If your pc is on a company network, can you also check that you can log in from your private network as it could be that only access from certain ip's is allowed. 

If it still does not work, can you share a screenshot of the error you receive? 

Regards

Dave

[James Song]

CAPS is off.

Is it possible to call me or run Teams, WebEx, or Zoomgov session with me?

Both PC and iPad are government issued.