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Confluence installation error Windows Server 2012

Tony Mohr September 8, 2016

After installing JIRA S/W on Window 2012 server (no issues), after downloading the Confluence installation executable, with no errors in the process, at end I'm getting redirected to a error page: http://localhost:8090/bootstrap/selectsetupstep.action, excerpts of content below:


The SystemInformationService could not be retrieved from the container. Therefore very limited information is available in this error report. 
The SystemInformationService could not be retrieved due to the following error: java.lang.IllegalStateException: Spring Application context has not been set

Cause

com.atlassian.util.concurrent.LazyReference$InitializationException: java.lang.IllegalStateException: Spring Application context has not been set
    at com.atlassian.util.concurrent.LazyReference.getInterruptibly(LazyReference.java:149)

caused by: java.lang.IllegalStateException: Spring Application context has not been set
    at com.atlassian.spring.container.SpringContainerContext.getComponent(SpringContainerContext.java:48)

1 answer

0 votes
Lorenzo Bueno
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
September 8, 2016

Hi Tony,

This is probably happening due to lack of permissions to write on the Confluence Home-Directory.

Please refer to this documentation for instructions on how to set write permissions for the home folder on both Linux and Windows. This should to the trick. smile

If the permissions are not related to the case, it would be worth to check the database connection parameters with Confluence, in the confluence.cfg.xml file, from the Home folder.

I hope this helps.

Best Regards.

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