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Confluence page loads then is cleared

Tom Sobut
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June 27, 2023

Browser: Safari on Mac, latest versions.  Confluence page loads then appears to re-query the server (blue progress bar on page goes across) and page goes blank.  I've cleared cache, cookies, restarted, closed all confluence tabs.  Problem just started this morning.  No system changes or Safari pref changes.  Pages in the top menubar such as Home load fine.  Only affecting user-created pages.

Other Safari users are not having this problem.

First 4 lines of Javascript Console:

[Error] SyntaxError: Invalid regular expression: invalid group specifier name
(anonymous function) (92261.LvG79GjHDk.js:1)
[Error] SyntaxError: Invalid regular expression: invalid group specifier name
(anonymous function) (3071.3G2qjN5tvS.js:1)
[Log] JQMIGRATE: Migrate is installed with logging active, version 3.4.0 (3.4.0-migrate-conf-custom.js, line 1)
[Error] Failed to load resource: the server responded with a status of 409 () (start, line 0)

1 answer

0 votes
Andrii Maliuta
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June 28, 2023

Hello @Tom Sobut ,

 To check if this is not related to Browser, you can use Incognito mode or disable all browser extensions just to make sure nothing external causes this.

If not, you can better refer to Confluence logs, as all the warnings and errors should be logged when you open the page, so the admins should see the cause of such behavior (you will see the classes from which the exception happened and what app of function is behind this).

Tom Sobut
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
June 28, 2023

Thanks for the response.  I did try incognito mode.  Problem was the same.

 

Sleeped my computer last night, opened it today, refreshed the broken Confluence page AND it worked normally.  Problem vanished.  No clue on why it was misbehaving yesterday.

 

So, back to work.

Like Bryan Neufeld likes this

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