Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

Confluence server ran out of disk space and appears to be corrupted

Eric Helfrich
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
March 20, 2018

The server ran out of disk space and we now are getting jsp compilation errors.  I am assuming a working or or temp directory or both need to be cleaned out but want to know the best way to locate them and go about it.  The site is unusable as is.  We have version 5.8.14 

2 answers

1 vote
Nic Brough -Adaptavist-
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
March 20, 2018

Stop Confluence, and clean out <install directory>/tmp and <install directory>/work - do NOT remove the directories in there, only the files.

However, these tend to be quite small and is unlikely to solve the disk space problem on their own.  You should work out where the disk space has gone and then clean it or increase disk space available.

1 vote
louisdj
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
March 20, 2018

Hi, I think you best create some disk space so you can work on the machine and contact the Atlassian support team to help you with the corrupt files. 

https://support.atlassian.com/contact/ 

Eric Helfrich
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
March 20, 2018

Yep.  That is what I did  - -and it magically started working again. All is good.  Thanks

Sloan
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
March 20, 2018

I am afraid since Confluence 5.8.14 reached EOL, contacting Atlassian Support won't do much. :(

But you are right, extending disc space is the best way to go back to production here.

Edit: I was too slow. :)

Suggest an answer

Log in or Sign up to answer
TAGS
AUG Leaders

Atlassian Community Events