Crash Confluence

[Ilya Prudnikov]

Good day!

Confluence freezes several times and then becomes unavailable.
The logs contain the following:
javax.servlet.error.exception: org.postgresql.util.PSQLException: ERROR: missing FROM-clause entry for table "conf"
javax.servlet.error.request_uri: /plugins/getHighlihttedTerm.action
javax.servlet.jsp.jspException: org.postgresql.util.PSQLException: ERROR: missing FROM-clause entry for table "conf"
javax.servlet.error.servlet_name: action
javax.servlet.error.message:
javax.servlet.error.status_code: 500
What could be the reason?

[Laura Holton _ACE Manchester_]

Hi @Ilya Prudnikov 👋

Welcome to the Community! There is currently a performance issue with Chrome 96 in Confluence which you can track the status of here: https://confluence.status.atlassian.com/

Monitoring - A recent change to how chromium (Chrome, Edge, Brave, …) does spellchecking can cause the performance of the Editor experience to slow down.

The performance impact will be relative to the size of document and number of words which are identified as misspelt by the chrome browser (red squiggle underline).

As this performance issue is coming from the browsers built in spellchecking, Atlassian is limited in how we can mitigate the issue.

The current suggested workaround is to disable spellchecking on chrome://settings/languages, Downgrade Chrome, or use an alternate browser

Chrome have fixed the issue in Chrome 97 which is currently in Beta and due to become Stable on January 4th .

The chromium bug also has reports of this issue impacting other web based editors such as Dropbox, Notion and Wikipedia.
https://bugs.chromium.org/p/chromium/issues/detail?id=1271918

I hope this helps but if you have any other questions just ask away 😃

All the best,

Laura

[Gonchik Tsymzhitov]

Hi! 

did you check logs on postgresql side ? 

[Ilya Prudnikov]

Hi!

Yes
2021-12-23 12:26:22 MSK [28355]: [3-1] db=confl,user=confl ERROR: current transaction is aborted, commands ignored until end of transaction block
2021-12-23 12:26:22 MSK [28355]: [4-1] db=confl,user=confl STATEMENT:
2021-12-23 12:31:45 MSK [29664]: [1-1] db=confl,user=confl ERROR: missing FROM-clause entry for table "conf" at character 1341
2021-12-23 12:31:45 MSK [29664]: [2-1] db=confl,user=confl STATEMENT: SELECT DISTINCT spgvalidatedterm."ID",spgvalidatedterm."APPROVAL_DATE", spgvalidatedterm."TITLE",spgvalidatedterm."LAST_MODIFIER",spgvalidatedterm."CREATOR", spgvalidatedterm."CREATION_DATE",spgvalidatedterm."APPROVER", spgvalidatedterm."DEFINITION",spgvalidatedterm."LAST_MODIF_DATE", spgvalidatedterm."SPG_LETTER_ID" FROM "AO_70206D_SPG_VALIDATED_TERM" spgvalidatedterm JOIN "AO_70206D_SPG_LETTER" spgletter ON spgvalidatedterm."SPG_LETTER_ID" = spgletter."ID" JOIN "AO_70206D_SPG_SPACE_LANGUAGE" spgspacelanguage ON spgletter."SPG_SPACE_LANGUAGE_ID" = spgspacelanguage."ID" JOIN "AO_70206D_SPG_CONFIG_SPACE" spgconfigspace ON spgspacelanguage."SPG_CONFIG_SPACE_ID" = spgconfigspace."ID" JOIN "AO_70206D_SPG_SPACE_META" spgspacemeta ON spgconfigspace."ID" = spgspacemeta."SPG_CONFIG_SPACE_ID" JOIN "AO_70206D_SPG_TERM_TO_ABBR" spgtermtoabbr ON spgvalidatedterm."ID" = spgtermtoabbr."SPG_VALIDATED_TERM_ID" JOIN "AO_70206D_SPG_ABBREVIATION" spgabbreviation ON spgtermtoabbr."SPG_ABBREVIATION_ID" = spgabbreviation."ID" WHERE spgconfigspace."SPACE_KEY" IN ($1) and ( EXISTS(