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Disable annoying pop-ups: "Join your team in using Jira Product Discovery"

Samuel Huber
Contributor
March 26, 2025

Hi there

We get a lot of accidental request do join Jira Product Discovery.
Most of them are even already "Contributor" for JPD.

Is there a way to disable this annoying pop-ups?

pop-up.png

 

I did find a setting for Jira:
only this didn't help, even though Jira Product Discovery is a "Jira product"...

jira-settings.png

 

____________________________________________________________________________________________

Update:

As I found out now, this setting has no influence. There are serveral open bug reports.

 

https://jira.atlassian.com/browse/JRACLOUD-79285

https://jira.atlassian.com/browse/JRACLOUD-85521

4 answers

1 accepted

2 votes
Answer accepted
Samuel Huber
Contributor
March 31, 2025

It might be from interest...:
The Atlassian Support did disable the product recommandation for Jira for my organization.

0 votes
Samuel Gatica _ServiceRocket_
Community Champion
March 26, 2025

Hi @Samuel Huber 

Here is the suggestion open for this problem

Add the ability to disable Atlassian's Advertisement in a site

Please vote and add your comments to the ticket.

Best regards

Sam

0 votes
Tomislav Tobijas
Community Champion
March 26, 2025

Hi @Samuel Huber ,

I know this has been bugging a lot of people. I'm not aware if there's an option to disable/remove this. There are open suggestions on this topic you might want to check out: project = CONFCLOUD AND resolution = Unresolved and text ~ "advertisements" (would recommend Workarounds sections or comments if there's at least some alternative for it)

Cheers,
Tobi

0 votes
marc -Collabello--Phase Locked-
Community Champion
March 26, 2025

No, there is no way to disable the annoying popups.

Atlassian has decided that these annoying popups are something users have to tolerate.

Samuel Huber
Contributor
March 27, 2025

I was in contact with Atlassian's Support and informed about the issue with the opt-out possibility.

If interested, go to this issue and add you as "watcher" and "affected customer":
https://jira.atlassian.com/browse/JRACLOUD-79285

Cheers,
Sam

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