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Draw.IO zero egress links not functioning

Jonathan Hoang July 2, 2025

Switched from Draw.IO to Draw.IO egress and noticed that the links in the draw.io diagram that are linked to Confluence are no longer working. We are using google chrome.

2 answers

0 votes
Bastian -drawio Diagrams-
Atlassian Partner
July 6, 2025

Dear @Jonathan Hoang . As @Tinker Fadoua already suggested, please raise a support ticket via support@draw.io. Our engineers will get in contact with you asap. 

Best,
Bastian

0 votes
Tinker Fadoua
Community Champion
July 5, 2025

Hi @Jonathan Hoang 

Did you try it from another browser?

I will suggest you to raise a support ticket with the vendor as this is a problem with an Atlassian Marketplace App. With the most recent change they advertised it must be from their end. Click on the link below to raise your ticket:

https://marketplace.atlassian.com/apps/1235446/draw-io-zero-egress-diagramming-secured-on-forge?hosting=cloud&tab=support

Best of luck!

Fadoua

 

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