Duplicate page menu items

[HuwM]

Can anyone help me understand why I'm seeing multiple "Remove Favorite" under the page menu / ellipsis. Theres the regular menu item with a line under it, then there are four 'Remove Favorite" under that

[Giuliano C_]

Hi Huw, 

Looking from past cases where we had duplicate items for the menu, it was caused by external add-ons. However, to be sure about that, if you are running a production instance, can you schedule some downtime and then, run the instance under Plugin Safe Mode to see how it goes?

In addition to that, if this is an issue that is persisting in your company, please, don't hesitate to raise a ticket in our https://support.atlassian.com channel.

Regards, 

Giuliano Tenedini

[HuwM]

There are no customizations.

[William Zanchet [Atlassian]]

Hello there,

You shouldn't see duplicate page menus. I was wondering if you have any customization there, if yes,

could you please check in _Confluence Admin > Look and Feel_ and verify the following:

* Themes: See which theme you're using, switch back to the default if you're not using it already.

* Layouts: See if you have any custom layout defined, if yes then make a backup and reset to default.

* Stylesheet: See if you have custom stylesheet, if yes then make a backup and reset to default.

* Custom HTML: See if you have any custom HTML defined, if yes make a backup then reset to default.

 
Cheers,
WZ