Encoding problem in comments

[Kate Slisenko]

Hello.

We are currently evaluating Confluence.

I've got a problem with comments encoding. Some users are able to add comments in Russian and encoding is not broken, some aren't (depending on used browser). It seems to work OK in Firefox, but in IE and Chrome encoding is broken.

Confluence encoding is set as UTF-8. Encoding test is accomplished properly.

How can I fix the issue?

Thanks in advance!

Regards, Kate

[RianA · Accepted solution]

Hi Kate,

Unfortunately, it seems that you're hitting the following bug.
* https://jira.atlassian.com/browse/CONF-25173

However, no worries, it's fixed in Confluence 4.2.2. Perhaps you can download it and give it a try.

Cheers,
Josua

[Kate Slisenko]

Thanks Rian, I've upgraded to 4.2.2 and comments encoding is OK now. Thanks a lot for your help!

Regards, Kate