Error rendering WebPanel (templates/quick-comment-header.vm): No renderer found for resource type: confluence-velocity

[Christian Czaia [Decadis AG]]

Hey everyone,

after an upgrade to Confluence 4.2.1 we encountered the following error showing on top of every page (even on the login page). Seems to be related to the quick comments plugin. Quick comments are not working and if I disable the plugin the message disappears. Any ideas on how I could fix this? We are using refined Wiki if that makes any difference which I doubt...

Thanks in advance,

Christian

[Septa Cahyadiputra · Accepted solution]

Hi Christian,

Please try the following workaround

1. Shutdown Confluence
2. Please backup your database for safety precaution
3. Execute the following SQL query
4. SELECT BANDANAVALUE FROM BANDANA WHERE BANDANAKEY = 'plugin.manager.state.Map';
5. Select all, copy and paste the result of the SQL query into your notepad
6. Find the following lines

<entry>

<string>confluence.web.panel.renderers</string>

<boolean>false</boolean>

</entry>

Delete the above lines from your notepad and saved it

Execute the following SQL query

UPDATE BANDANA set BANDANAVALUE = '<Put the entire strings from your notepad here>' WHERE BANDANAKEY = 'plugin.manager.state.Map';

Restart Confluence

Hope it helps.

Cheers,
Septa Cahyadiputra

[Christian Czaia [Decadis AG]]

Hey Septa,

thank you very much. Eyerything works fine...

Cheers Christian

[Septa Cahyadiputra]

My pleasure :).

Cheers

[Travis Crowder]

Unfortunately the aforementioned query does not work with 5.1.7. :(

[Chris Keeble]

This fixed the problem for me too. Thanks!

Not sure what caused the issue, would be good if this could be fed back to the development team for them to resolve as I suspect it was caused during recent updates to both Confluence (5.1.2) and JIRA (6.0)

[Eitan Yomtovian]

Hi,

We have a kind of this error in the WebPanel in Jira (above the banner).

https://community.atlassian.com/t5/Jira-discussions/Error-rendering-WebPanel-Rendering-issue-the-header-tool-is/td-p/2531520?utm_campaign=mentions_comment&utm_content=post&utm_medium=email&utm_source=atlcomm&lightbox-message-images-2531520=291329iA9E28481A16F3655#M21550 

Any help/advice?

Thanks!

[Chris Keeble]

This fixed the problem for me too. Thanks!

Not sure what caused the issue, would be good if this could be fed back to the development team for them to resolve as I suspect it was caused during recent updates to both Confluence (5.1.2) and JIRA (6.0)