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Export to PDF timeout workaround

Robert Egan
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February 14, 2022

I recently had a user who could not export to PDF without timing out (the final document was 244 pages long, so no surprise there). Increasing the timeout did not solve the issue, and while disabling the sandbox did prevent the timeout, the process still exceeded the session timeout. We cannot change the session timeout as per DOD policy, but I did find a clever work around (which is how I know it was 244 pages long) so I thought I'd share with the community.

Export to Word, the print the Word document to PDF.

2 answers

0 votes
Pramodh M
Community Champion
February 14, 2022

Thanks for sharing, @Robert Egan 

PDF export is used if we need Layouts

https://confluence.atlassian.com/doc/customize-exports-to-pdf-190480945.html

Also check with KB to troubleshoot

Thanks

0 votes
Vishwas
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February 14, 2022

Hey @Robert Egan 

Thanks for sharing with the community !!

This helps !

Regards,

Vishwas

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