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How can I recover an admin account for confluence 5.10?

Josh Jaggat January 12, 2024

Hi,

 

I am trying to finish up upgrading and migrating to confluence 8.x but I need to backup my current version of 5.10. Is there any KB on how to backup, as well as recovering the admin account as no one seems to have permissions.

2 answers

1 accepted

2 votes
Answer accepted
Charlie Marriott
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
January 14, 2024

Hi @Josh Jaggat thank you for your message.

Given that you are on Confluence 5.10, your upgrade path begins with a move to 7.19.x:

Screenshot 2024-01-15 at 11.34.05 am.png

Please see the following documentation to assist with your upgrade:

Please also see this document on how to recover Admin user rights in 5.10.x.

I hope that helps!

Charlie

Josh Jaggat January 15, 2024

Thanks @Charlie Marriott , issue is I am not sure how feasible upgrading is since I am trying to migrate to windows from linux. The server is pretty sensitive and I don't want to break confluence by upgrading

0 votes
Benjamin
Community Champion
January 12, 2024

Hi Josh,

 

Here's the documentation to get you where you need to be.

 

https://confluence.atlassian.com/conf64/restore-passwords-to-recover-admin-user-rights-936511358.html

 

-Ben

Josh Jaggat January 15, 2024

Thanks Ben, I am actually not sure where my confluence home directory is. I can a systemctl status to see confluence, and I can see its directory is in /opt/atlassian/confluence/bin, but I do not see any h2 databases (that I am aware of) and there isnt a standalone db from what I can tell as psql is for mattermost and I've verified that already @Benjamin 

Benjamin
Community Champion
January 18, 2024

Hi Josh,

Seems like you were able to recover. That's good to hear. Usually, you can find the DB info in the system info.

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DEPLOYMENT TYPE
SERVER
VERSION
5.10
TAGS
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